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When creating the coupon, make sure that it is linked to a product / service. Also, coupons cannot be used to renew a service. It can only be used to purchase a new service. We have improvement notes so that coupons can be used to renew an existing service.

Most likely you forgot the new url or it is not like you defined earlier. Please send me your phpmyadmin panel login information via private message. I will do a reset for you and then change the admin path to "PPpAA23wTiSvwfm" and we will see the situation together. The definition you add should be under the [mysqld] line. If your file does not contain the line [mysqld], you can add it manually. Please define as below. If possible, edit and save the "/etc/mysql/my.cnf" file after SSH login with Filezilla.

Domain change is not possible for free licenses.

There is no extra action you need to do when you change the WISECP directory. If you are using WISECP's caching feature, simply disable it. Everything else is automatic.

If you already have a free license before, you can continue using it.

Unfortunately, there is no such feature or possibility. If you want, you can create a feature request request for it. You can visit the link below to make a feature request. https://requests.wisecp.com

We were distributing free licenses to up to 25 customers so that everyone could freely experience WISECP quality and set up their businesses at zero cost. Too many licenses have been created for free licenses for up to 25 customers. The high quota we had predicted for this was quickly exhausted. We are very pleased with this. Thousands of people still continue to use it for free and save costs thanks to WISECP. Although there is already a lot of demand for free licenses, in addition, there has been much more demand due to the high pricing policy of Whmcs. This situation caused our infrastructure costs to be negatively affected. We also saw that free license users could not get enough technical support. That's why we made a reassessment and had to remove the free license app for up to 25 customers. Currently, a trial license is given for 30 days. Domain name changes are not possible for free licenses.

"Header" menu is for general menu titles. But the Classic theme uses "Customer Area Menu".

Download the file given in the link below and upload it to the directory where the software is installed. Then check again. https://www.wisecp.com/files/version-last-fix.zip

This is what we were talking about. Under any circumstances, if an order is canceled, the subscription must also be canceled.

You must make process from here > http://prntscr.com/12le2u0

You can add similar codes, which must be added before the "</head>" tag, such as Facebook pixel code, in the field shown here. https://nimb.ws/UWNazm

Hi @ADz83 In the Whmcs system we used for testing, we saw that if the process is made only through the unsubscribe button in the admin area > order detail, the subscription is canceled on Paypal. When the status of an order was updated to "cancel", the subscription on Paypal was still seen as active. The feature to force paypal subscription for a product line will likely be available. We are still working on the v2.3.1 version, although it is not certain, it could be ready in an estimated 1-2 weeks. This period may vary.

We have created a support ticket to investigate your issue. Please check your account.

Hi @Johannes We are currently working on v2.3.1 and will be announced shortly.

Hi Detlef We so glad you're on our team 🥰

Hi @HAYALI Unfortunately, "Braintree Payment Gateway" integration is not available for now. If you want, you can create a feature request request for it. You can visit the link below to make a feature request. https://requests.wisecp.com If you need this right away, you can hire a developer and get integration work done. You can access the well-known developer list from the link below. Also, any PHP professional can carry out such work. https://developers.wisecp.com

Merhaba @Kaan YILMAZ Sorununuz devam ediyor mu?

Thanks for your great message. Greetings to Sweden! 🤚

Yes you can. Yes it is possible. You don't need to encrypt it with htaccess. Because WISECP has superior protection measures than htaccess password protection. For detailed information: https://docs.wisecp.com/en/kb/admin-access-security Thank you for your interest. If you require any further information, feel free to contact us.

This problem is caused by activating the Maxmind module but not defining the API information.

Our technical team has been informed about the subject. We will inform you again as soon as possible.

Hi @clusterx Unfortunately, "EuroDNS" integration is not available for now. If you want, you can create a feature request request for it. You can visit the link below to make a feature request. https://requests.wisecp.com If you need this right away, you can hire a developer and get integration work done. You can access the well-known developer list from the link below. Also, any PHP professional can carry out such work. https://developers.wisecp.com Development Documentation https://dev.wisecp.com

Did you first get information from your service provider about this issue? Does it support SMS sending with Greek text?

Thank you for your interest. Currently, Payu integration is not available, but is available in our development plans. You can see Payu payment solution in WISECP in the near future. If you need this module very urgently, you can get it by hiring a developer. You can reach well-known developers via the link below. Or it could be any PHP expert. https://developers.wisecp.com