fazar Posted March 14, 2021 Share Posted March 14, 2021 Hello, Our main currency is Indonesian Rupiah, and some of our hosting and non-hosting products has price more than 1 million IDR. WiseCP seems not honored products price if its defined more than IDR 1.000.000. For example if I define a product price IDR 1.500.000, WiseCP will automatically changed it to IDR 1.000.000. Please fix it, so WiseCP can properly support pricing more than 1 million. TIA. Quote Link to comment Share on other sites More sharing options...
0 Staff Member Onur Posted April 9, 2021 Staff Member Share Posted April 9, 2021 On 3/14/2021 at 10:23 AM, fazar said: Hello, Our main currency is Indonesian Rupiah, and some of our hosting and non-hosting products has price more than 1 million IDR. WiseCP seems not honored products price if its defined more than IDR 1.000.000. For example if I define a product price IDR 1.500.000, WiseCP will automatically changed it to IDR 1.000.000. Please fix it, so WiseCP can properly support pricing more than 1 million. TIA. We are improving this situation with the v2.3.1. If you want it applied to your system immediately, you can create a ticket from my.wisecp.com client area. Quote Helpful links : Developer Center | Usage Guide | Translate | What's New? Link to comment Share on other sites More sharing options...
0 fazar Posted April 10, 2021 Author Share Posted April 10, 2021 (edited) hello @Onur Thank you for your kind reply, and thank you for the updates. Today, we have successfully updated our WiseCP installation to v2.3.1. Seems problem persist on v2.3.1. Unfortunately, I can't open ticket, since we're currently have very little customers and utilize free WiseCP license. 😉 Edited April 10, 2021 by fazar Quote Link to comment Share on other sites More sharing options...
0 Staff Member Onur Posted April 12, 2021 Staff Member Share Posted April 12, 2021 On 4/10/2021 at 12:29 PM, fazar said: hello @Onur Thank you for your kind reply, and thank you for the updates. Today, we have successfully updated our WiseCP installation to v2.3.1. Seems problem persist on v2.3.1. Unfortunately, I can't open ticket, since we're currently have very little customers and utilize free WiseCP license. 😉 Hello @fazar I think you upgraded to v2.3. Because v2.3.1 release has not been distributed yet. A support ticket has been created in support system at the my.wisecp.com client area to resolve your issue immediately. Please check and provide us with the necessary information. 1 Quote Helpful links : Developer Center | Usage Guide | Translate | What's New? Link to comment Share on other sites More sharing options...
0 fazar Posted April 13, 2021 Author Share Posted April 13, 2021 On 4/12/2021 at 5:05 PM, Onur said: Hello @fazar I think you upgraded to v2.3. Because v2.3.1 release has not been distributed yet. A support ticket has been created in support system at the my.wisecp.com client area to resolve your issue immediately. Please check and provide us with the necessary information. Hello @Onur Yes, you are correct, it should be v2.3, my apologize if its give confusion. ☺️ Ticket has successfully replied. Quote Link to comment Share on other sites More sharing options...
0 fazar Posted April 14, 2021 Author Share Posted April 14, 2021 Support ticket closed. Pricing for more than 1 million working as expected for now. Thank you for amazing support! 1 Quote Link to comment Share on other sites More sharing options...
Question
fazar
Hello,
Our main currency is Indonesian Rupiah, and some of our hosting and non-hosting products has price more than 1 million IDR.
WiseCP seems not honored products price if its defined more than IDR 1.000.000.
For example if I define a product price IDR 1.500.000, WiseCP will automatically changed it to IDR 1.000.000.
Please fix it, so WiseCP can properly support pricing more than 1 million.
TIA.
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