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Onur

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Posts posted by Onur

    Greetings from Thessaloniki (Selanik)

    in Introduce yourself

    Posted

    On 8/27/2021 at 9:39 PM, ChrisTERiS said:

    Thessaloniki_2.png.91b8bb7d5d8ea51f262095b727903db6.png

    My greetings to all WiseCP users,

    My name is Christos (or Chris internationally), born at 27 October 1956 in Thessaloniki, Greece, where I'm still living. Too old to say that I'm a teenager, but on the same time, too young to say that I'm old 🙂

    I'm not a professional coder in the meaning of having University certificates. When I finished High School, back to 1974, programming was available only in USA, not even in UK, and being a child of a 5 children family, have no luck even to dream for studies in USA.

    So, I'm self-educated and very proud for it. Not only I was able to learn coding by reading books, but also I learned the English language. Not in professional level but, I want to believe, in an understandable level. It was not an easy job. First I had to translate in Greek what I was reading, then to understand it, and finally to test it. But never gave up.

    My career start had nothing to do with coding. For 15 years I was employee on Olympic Airways and when I stand-up on my shoes, I resigned from a well paid job to start flying alone. Not an easy decision, especially for my country where, to have a stable (and well paid) job was a dream for most people.

    I started coding with dBase III, back to 1984, coding some simple projects for my own use. Next year I moved to Clipper, a database programming language which was able to produce executable (.exe) files, so easily to release them. I worked with Client-Server applications, adding in my portfolio 3 projects for DOS. Then I moved to Topspeed clarion, a similar programming language coding projects for Windows.

    By the end of 1999 I left back any plans for new PC applications and started coding Web Applications in PHP. My early PHP projects were simple (a Classifieds script and a News script) but they were working fine. Still have some clients using them 🙂

    On October 2006 I started coding AddOns for vBulletin and a year later (2007) modules for WHMCS. During these 10 years I released more than 50 vBulletin Addons and 11 WHMCS modules.

    And no, I don't plan to code anything for WiseCP. My health does not allows me to do long plans, and have no time to start a new learning curve. But I really enjoy using WiseCP. Is a modern script, with all the important features in place, build in a nice interface. It has the future ahead.

    All the best for all members here, be happy, optimist, and keep yourself safe !!

    Chris

     

    We were happy to know you @ChrisTERiS

    We hope you have a good time 

    Greetings and love to Thessaloniki ❤️

    Shared Hosting Server Group/Pool

    in Support

    Posted

    20 minutes ago, aldasa said:

    In other billing platforms, shared hosting servers can be pooled together in a server group.

    When a client purchases shared hosting, the platform determines which server from the group to allocate the resources on depending on how full the servers are.

    Can WiseCP do something similar to this, or do I have to manually add a new server when one gets full, then update the hosting package with the new server information?

     

    Hi @aldasa

    Server grouping and the ability to create accounts based on load status on servers within the group are planned. There are many more advanced features planned for shared servers. But we cannot explain them yet. 🙂

    These features will most likely be available with next major version.

    • Like 1

    ResellerClub Module - Domain Pricing Problem

    in Support

    Posted

    17 minutes ago, fazar said:

    Hello,

    Thank you for your reply, @Onur.

    I mean, presently, IDR consists denominations from IDR 100 up to IDR 100,000. IDR has many zeros 😂

    Resellerclub seems strips last 3 digits zeros, to get rid thousand separator and keep the numbers short on their pricing tables. Real prices for IDR should be multiplied by 1.000.

    spacer.png

    As you can see above, .id domain has price of IDR 310,50 yearly. Then the correct value should be 310,50 * 1.000 = IDR 310.500 yearly.

    Reference: https://en.wikipedia.org/wiki/Indonesian_rupiah

    I hope you can understand what I mean, and pardon for my bad English, that may cause language barrier. 

    Hi @fazar

    Can you create a support ticket from your client area "my.wisecp.com" so that your case can be investigated in detail by our tech team?

    ResellerClub Module - Domain Pricing Problem

    in Support

    Posted

    On 8/15/2021 at 5:33 PM, fazar said:

    Hello,

    Firstly, I would like to say thanks for WISECP steady development. Keep up your good works devs!

    Currently we have a problem with domain name registration module. We resell domain from Resellerclub, as its supported by WISECP. The problem is, we use Indonesian Rupiah (IDR) as default currency. As you might know that IDR has extra decimal numbers (eg. 125.000 IDR), so all pricing processed by Resellerclub is in 1000s, as shown below.

    spacer.png

    We can integrate Resellerclub module, but we cannot set proper product pricing on WISECP (eg. IDR130 should be IDR130.000) as shown below.

    spacer.png

    I hope WISECP development team can make workaround for this. Thank you in advance.

    Hi @fazar

    If what you want to do is show zeros, go to "Admin Area > Settings > General > Advanced" and disable "Remove Zero from Amount".

    Some "How to do?"

    in Support

    Posted

    On 8/8/2021 at 9:31 AM, ChrisTERiS said:

    Hello all,

    I tried my best to find the solution on my own, but it a waste of time, that's why I post here. to get help from the community:

    1. Where I can change the footer background image? I look at theme settings-> Backgrounds nothing there. Also gave a look in homepage blocks (just in case), again nothing. I checked at Site Manager-> Sliders, Site Manager-> Menu, again nothing. So where on earth is this setting?
    2. Where I can add Support departments? There is no option in Support Menu, and no option in Settings-> Mail
    3. Any easy way to change the page background color? I found some settings for 3 colors, and I was expected to find it there. I gave a look templates/website/Modern/css/wisecp.php, trying in body and wrapper, but I mostly mess the design as some places really changed to the new color, some other not.

    Any help, is highly appreciated.

    Thank you

    Chris

    Hi @ChrisTERiS

    I am happy to assist you.

    1. Such images are located under the "/templates/website/[ThemePath]/images/" directory. The name of the footer bg image is "footerbg.png".
    2. Follow the path "Settings > Staff > Departments".
    3. To change the background colors of the pages, you need to give the body a style. If you don't get the look you want when you do this, we recommend working with a FrontEnd/CSS expert.

    If you require any further information, feel free to contact us.

    Kind Regards.

    • Like 1
    • Thanks 1

    Terrible experience

    in Suggestions & Feedback

    Posted

    1 hour ago, Lamer L. Lame said:

    This software is a joke. It lacks support of basic features like purchasing addons for active services, handling of domain renewal grace/redemption, distinguishing between hosting accounts and domain names instead calling it all 'orders' collectively. There is no domain suggestions on order form (spinning tlds is not a suggestion tool). Most useful hooks like domain validation during order, are simply unsupported. Fresh install is flooded with silly blog articles, predefined packages and service categories which i was tired getting rid of. I had to rewrite almost all notification templates because of poor grammar. The SMS bullshit is everywhere. I understand that developer is turkish and i've been in Turkey 11 or 12 times. I know over there you can't take a step without showing ID or verifying your phone number. But the world spans far beyond turkish borders and no one abroad takes care of SMS verification.

    Hi @Lamer L. Lame

    Thank you for sharing your valuable opinions and thoughts with us.

    First of all, we apologize for inconveniences you encountered in your WISECP experience.

    We know that some features are not yet available and there are shortcomings. We are working hard to complete the missing features and give you a better experience.

    Your feedback is of great importance for the development and progress of our platform. We highly value your feedback.

    We would like to inform you about some of the things you mentioned.

    - Some datas comes by default with the first installation. In this way, we think that it will be more understandable. It is very easy to delete them. We respect your inconvenience and we will discuss it with our team.

    - Notification templates come as an example and can be rearranged as desired. We sorry for poor grammar. You can be sure that we will review this situation.

    - You don't have to use SMS verification and sms notification features. These are optional features. In addition to the SMS option for two-factor authentication, email verification, google authenticator and microsoft authenticator options will be available soon. Currently, only two-factor authentication via SMS can be used.

    In accordance with our quality policies, our relevant department has been informed in order to examine and resolve the problems you encounter.

    Thank you for your interest in WISECP.

    Regards
    WISECP Team

    • Like 2

    local sms api integration.

    in Support

    Posted

    On 7/19/2021 at 2:39 PM, irfanaspl said:

    1. First, create your account on SMSala.
    Note: Sign up on smsala.com for worldwide SMS reach. Customers can sign up to smsala if they desire to send bulk SMS in worldwide.

    2. Download Bulk SMS API

    If you want to develop a WISECP module for your service, you can apply for a developer and publish your product on the "Marketplace".

    https://developers.wisecp.com/en/become-a-developer

    https://dev.wisecp.com/en/kb/getting-started-international-sms-api-integration

    CRITICAL_LICENSE_ERROR

    in Support

    Posted

    If you get the CRITICAL_LICENSE_ERROR error, it means that your host cannot connect to our license servers over CURL.

    We recommend that you review your server's CURL library and check that you can connect to "my.wisecp.com" via CURL.

    what happens on license server failure?

    in Pre-Sales Queries

    Posted

    On 6/5/2021 at 11:26 AM, clusterx said:

    What happens when the wisecp license server fails (network outage or maintenance)  are the wisecp installations (front & backend) still accessible and working during a wisecp server outage?

    My question is based on wisecp clientarea functions because the client admin folder name & other stuff are stored encrypted on the wisecp servers ...

    License verifications are controlled through multiple license servers. If a server cannot be reached, verification is provided through the other license server.

    • Like 1

    How active is this forum and how active is the support feedback of WISECP?

    in General Discussion

    Posted

    4 minutes ago, iStart said:

    As the topic states, how active is this forum and how active is the support feedback of WISECP?

    Does anyone use this and can you give some details?

    Messages are seldom posted on our community forum, as our users generally get quick and effective solutions through our support system or chat instantly with other WISECP users via our Discord channel.

    Please write to us if you need any help. We will be happy to assist you. 🙂

    Mailvorlagen deutsch

    in Suggestions & Feedback

    Posted

    22 hours ago, Johannes said:

    Hi guys,

    i translated the mail templates to german.  I did some modifications where i thought they make sense, very basic at all.
    Included: Mailtemplates (html) and Subjects (json)
    Not included: SMS-translation (txt files)
    2 or 3 files were empty, they are here empty too ("Kundenvorgänge/Überprüfung der Telefonnummer", "Rechnung/Subscription Payment Failed")
    You finde the "de" folder in the zip.  Copy it over /templates/notifications/de

    Hope you may find it useful as startingpoint for your own translations.  I am not responsible for any damage.

    And in "invoice-overdue", there is a wrong "fixed invoice number" instead a variable
    /admin/notifications/templates/edit?group=invoice&key=invoice-overdue
    "Your invoice #525 is now overdue, .. " --> replace "#525" with "#{invoice_id}"

    de - Mailvorlagen.zip 72.52 kB · 1 download

    Thank you for your sharing and contribution @Johannes ❤️

    It will be very useful for our German users 👍

    • Like 1

    Header slider

    in Using WISECP

    Posted

    2 hours ago, ChrisTERiS said:

    Hello,

    Have read the documentation and gave a look in settings admin/settings/theme?group=home
    but can't find how I can change the slides in top header slider in homepage (Modern Theme).

    Any help is appreciated 🙂
    Chris

    Hi @ChrisTERiS

    I think what you are looking for is exactly here;

    a4c20bccdd9ab9216ffc649b3d1572da.png

    • Thanks 1

    whmcs import - umlauts

    in Bugs

    Posted

    22 hours ago, xister said:

    Hello all,

    during my test import yesterday I noticed that the umlauts were not imported properly.

    I hope that this bug can be fixed.

    kind regards
    xister

    Hi @xister

    Please create a support ticket on your my.wisecp.com account so that we can investigate your situation in detail and keep you informed.

    You can be sure that we will gladly assist you.

    whmcs import - Web Hosting Service Packages

    in Bugs

    Posted

    22 hours ago, xister said:

    Hello,

    during yesterday's WHMCS import, the products/services were all transferred. On the one hand the product names are missing, on the other hand you cannot edit the products/services. A blank page appears.

    kind regards
    xister

    Hi @xister

    Please create a support ticket on your my.wisecp.com account so that we can investigate your situation in detail and keep you informed.

    You can be sure that we will gladly assist you.

    Upgrade from 2.3.0 to 2.3.1 error

    in Support

    Posted

    1 hour ago, Mircea said:

    Hello,

     

    I'm trying to upgrade from 2.3.0 to 2.3.1 but I'm keep receiving this error:

    Failed to import database codes. Error message: SQLSTATE[42000]: Syntax error or access violation: 1067 Invalid default value for 'suspend_date'

     

    Any solution to solve this error?

     

    Thanks,

    Mircea.

    Hi @Mircea

    This is due to SQL strict mode being enabled. Please visit the link below for detailed information.

    https://docs.wisecp.com/en/kb/mysql-strict-mode-issue

    Help cpanel

    in Support

    Posted

    On 6/1/2021 at 6:42 PM, LIONHAERT said:

    Hi, there is a problem with the control panel when entering the cpanel control panel

    568048975__.thumb.png.1e54d60dcb76ae800f5d5b14cf7ace72.png

    This is generally due to the lack of necessary privileges for the cpanel reseller account. For a solution, make sure that your reseller account has the privileges shown in the link below.

    These privileges cannot be granted by you. The "root user" who provides the reseller account can grant these privileges.

    If your problem persists, you should know that these privileges are not provided.

    Required Privileges
    https://nimb.ws/oH8Euc

    Recurring payment gateways?

    in Pre-Sales Queries

    Posted

    4 hours ago, ADz83 said:

     Great news.    Is there an option to set mandatory subscription for product/group like in WHMCS?

    There is a setting to force the subscription in general, but it is not possible on a product/group basis yet.

    Can you tell me where is the setting for force Paypal subscription based on product/group in Whmcs?

    Free Domin

    in Support

    Posted

    4 hours ago, RWHost said:

    Hi, is it also possible to limit the Free domain TLDs ?  

    For instance, I'd like that my clients to be able and order with the 2years plan, one .com or .net domain for free.

     

    Unfortunately this is not possible for now.

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