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Posts posted by Onur
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coupon error
in Bugs
20 hours ago, jpalks said:i use code to active customer but i get this error
When creating the coupon, make sure that it is linked to a product / service.
Also, coupons cannot be used to renew a service. It can only be used to purchase a new service. We have improvement notes so that coupons can be used to renew an existing service.
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29 minutes ago, clusterx said:
if I change the admin folder e.g. to "PPpAA23wTiSvwfm"
this is saved correctly but when I log out & log in again with the new URL, I get a 404 error
Page not found!https://www.mydomain.tld/client/PPpAA23wTiSvwfm/loginMost likely you forgot the new url or it is not like you defined earlier. Please send me your phpmyadmin panel login information via private message. I will do a reset for you and then change the admin path to "PPpAA23wTiSvwfm" and we will see the situation together.
30 minutes ago, clusterx said:I also get an error message when changing mysql strict mode to off:
nano /etc/mysql/my.cnf sql_mode=NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION unknown variable 'sql_mode=NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION'The definition you add should be under the [mysqld] line. If your file does not contain the line [mysqld], you can add it manually.
Please define as below. If possible, edit and save the "/etc/mysql/my.cnf" file after SSH login with Filezilla.
Quotesql_mode=
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On 5/14/2021 at 3:55 AM, LIONHAERT said:
I want to change my free license link. Thank you
Domain change is not possible for free licenses.
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4 hours ago, clusterx said:
I would like to start with my wisecp preparations in a subfolder of the licensed domain name eg.
mydomain.tld/wisecp/if I want to move wisecp to the main folder ( / ) later what do I have to consider?
- do I have to adjust the paths and where?
- do I have to apply for a license update?
- do I have to change paths also in wisecp database?There is no extra action you need to do when you change the WISECP directory. If you are using WISECP's caching feature, simply disable it. Everything else is automatic.
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5 minutes ago, ADz83 said:
I see. I totally understand. I have a free license at the moment while I'm working on building site ready for later migration. Can I continue to use the free license or will I be moved to a 30 day trial?
If you already have a free license before, you can continue using it.
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On 5/12/2021 at 10:26 AM, clusterx said:
can WISECP send out all Email base64 encoded and can I set a rate limit (e.g. 10 emails per minute) for marketing emails somehow?
Unfortunately, there is no such feature or possibility.
If you want, you can create a feature request request for it. You can visit the link below to make a feature request.
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11 hours ago, ADz83 said:
We were distributing free licenses to up to 25 customers so that everyone could freely experience WISECP quality and set up their businesses at zero cost.
Too many licenses have been created for free licenses for up to 25 customers. The high quota we had predicted for this was quickly exhausted. We are very pleased with this. Thousands of people still continue to use it for free and save costs thanks to WISECP.
Although there is already a lot of demand for free licenses, in addition, there has been much more demand due to the high pricing policy of Whmcs. This situation caused our infrastructure costs to be negatively affected. We also saw that free license users could not get enough technical support. That's why we made a reassessment and had to remove the free license app for up to 25 customers. Currently, a trial license is given for 30 days.9 hours ago, LIONHAERT said:I have a free license. I want to change the license domain
Domain name changes are not possible for free licenses.
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8 hours ago, ADz83 said:
I'm confused. What's the header menu for?
"Header" menu is for general menu titles. But the Classic theme uses "Customer Area Menu".
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4 hours ago, ADz83 said:
I'm having a wired issue while testing the pricing list for a service group I have created. There is a "0" at left hand side instead of product name being on the far left?
Download the file given in the link below and upload it to the directory where the software is installed. Then check again.
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4 hours ago, ADz83 said:
Yes cancelling order doesn't cancel subscription in WHMCS. It only cancels if you cancel an active product.
This is what we were talking about. Under any circumstances, if an order is canceled, the subscription must also be canceled.
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5 hours ago, ADz83 said:
I can't seem to locate these menu items in Admin area. I have removed all the menu's but still getting these entries as soon as I add a custom one, they just seem to return?
You must make process from here > http://prntscr.com/12le2u0
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On 5/5/2021 at 7:54 PM, Joypur Host said:
how can I setup facebook pixel in wisecp??
Thanks
Joypur Host
You can add similar codes, which must be added before the "</head>" tag, such as Facebook pixel code, in the field shown here.
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15 hours ago, ADz83 said:
The feature is available in WHMCS. Your tests have not been accurate.
When a product is cancelled by a user their side WHMCS automatically cancelled the Paypal subscription for them. We also have a button to do it manually within Admin area of WHMCS. I can 100% conform both of these features are in WHMCS because they're used regularly.
However I am glad to see you have also included the automatic cancellation of the subscription.Can you also confirm you will include the option to force subscription on a product group if using Paypal option? For example a user chooses a product and chooses Paypal as payment but is forced to use Subscription option? We need this feature within WiseCP lik we have in WHMCS.
Hi @ADz83
In the Whmcs system we used for testing, we saw that if the process is made only through the unsubscribe button in the admin area > order detail, the subscription is canceled on Paypal.
When the status of an order was updated to "cancel", the subscription on Paypal was still seen as active.
The feature to force paypal subscription for a product line will likely be available.
We are still working on the v2.3.1 version, although it is not certain, it could be ready in an estimated 1-2 weeks. This period may vary.
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6 hours ago, Joypur Host said:
Thanks for response
I am using CentOS Web panel Or CWP Pro.
This new version WISECP Only showing Reseller package. But when I am using WiSECP v2.2 then showing my all hosting package.
This from https://prnt.sc/11xab37 when I am using Old version WISECP here showing my all hosting package.
But when I am update WISECP v2.3 then did not show my all package https://prnt.sc/11xaamp only showing my reseller package.
We have created a support ticket to investigate your issue. Please check your account.
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5 minutes ago, Johannes said:
will there be a version 2.3.1, or a version 2.4, what will be included, when?
Hi @Johannes
We are currently working on v2.3.1 and will be announced shortly.
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22 minutes ago, Detlef said:
Hello my dears,
Since I am part of the Wisecp team, I thought to myself I would introduce myself to you users, My name is Detlef, I am currently 29, will be 30 on May 5th, I am self-employed in the field of IT services in 2013 and operate around 120 servers in Frankfurt am Main in the data center. We used to be with a lot of different web interfaces / hosting systems then came across Wisecp in November and have to say respect what the system can do and also the development team with whom I am very closely in contact, already in December before I was even a moderator , surprised me very much.
And around April I am involved in running the sales department in Germany for Wisecp, which also comes to Wisecp because the software is great and the team is also super nice and friendly.
If you have any other questions about me, you can also write to me on Discord: D
With best regards
Detlef
Wisecp - Discord and Forum ModeratorHi Detlef
We so glad you're on our team 🥰
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On 3/26/2021 at 3:27 AM, HAYALI said:
Hi, I just have a question please? I have a Braintree Payment Gateway and I'm trying to see if there's anyone can refer me to a developer can integrate or help me with that.
Thank you,
Hi @HAYALI
Unfortunately, "Braintree Payment Gateway" integration is not available for now. If you want, you can create a feature request request for it. You can visit the link below to make a feature request.
If you need this right away, you can hire a developer and get integration work done. You can access the well-known developer list from the link below. Also, any PHP professional can carry out such work.
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On 4/18/2021 at 11:41 AM, Kaan YILMAZ said:
Merhabalar,
Hosting anadizinim "html" klasörü olmakta. Kurulum yaparken wisecp dosyalarını html klasörüne atıyorumki direk anadizinimde gözüksün diye kurulum sonrası wisecp sitemin dizin yolunu siteadresi.com/html olarak gördüğü için sistem çalışmamaktadır. Konuyla alakalı çözümüde bulmuş değilim.
Merhaba @Kaan YILMAZ
Sorununuz devam ediyor mu?
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On 4/17/2021 at 6:27 PM, slim said:
Thank you for such an amazing tool.
Thanks for your great message.
Greetings to Sweden! 🤚
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On 4/17/2021 at 4:02 PM, clusterx said:
- Can I use a free license to create only the new website (without whmcs migration)?
Yes you can.
On 4/17/2021 at 4:02 PM, clusterx said:- I have to do the development work under a different (test) domain name and later I will switch to the productive domain name ... Is this possible?
Yes it is possible.
On 4/17/2021 at 4:02 PM, clusterx said:One more question about securing the admin area ... can I protect the admin area with a .htaccess password without losing functions in the frontend?
You don't need to encrypt it with htaccess. Because WISECP has superior protection measures than htaccess password protection. For detailed information: https://docs.wisecp.com/en/kb/admin-access-security
Thank you for your interest.
If you require any further information, feel free to contact us.
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On 4/17/2021 at 11:22 AM, slim said:
Hi,
I am testing if my installation is OK and everything looks fine except at checkout: I get this error message after selecting payment method and checking all Service Agreements: "An account ID and license key are required to use this service"
- I check that my Free license was actually shown as Active
- I changed type of products (Domain name then VPS server)
But same error appears.
Does anyone know to what Account ID or license key this message refers to?
Thanks,
Slim
This problem is caused by activating the Maxmind module but not defining the API information.
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On 4/17/2021 at 9:05 AM, jpalks said:
I tried with the service gatewayapi & bulksms.com which are integrated with wisecp,
I spoke with support and was told to add the UCS2 encoding to the code lest it be corrected
i add 'encoding' => $UCS2, in file class.php but i get error when i send sms Array ( [fields] => Array ( [encoding] => Array ( [0] => Array ( [scalarinvalid] => Not a valid value ) ) )
I also added manually to the code to send a specific message, whatever you send, but when you put Greek characters, the same error comes out
On 4/17/2021 at 9:06 AM, jpalks said:here is documantatipn at gatewayapi.com -- https://gatewayapi.com/docs/appendix.html
On 4/17/2021 at 9:37 AM, jpalks said:yes provider gatewayapi support greek characters with enconding UCS2 i try now in wordpress site
Our technical team has been informed about the subject. We will inform you again as soon as possible.
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5 hours ago, clusterx said:
I have been using WHMCS for about 5 years and now I'm very disappointed with the current development direction of WHMCS and would like to switch to WISECP!
My registrar is EuroDNS and unfortunately I cannot find a plugin for WISECP ... is something already planned for this Registar Integration?
Hi @clusterx
Unfortunately, "EuroDNS" integration is not available for now. If you want, you can create a feature request request for it. You can visit the link below to make a feature request.
If you need this right away, you can hire a developer and get integration work done. You can access the well-known developer list from the link below. Also, any PHP professional can carry out such work.
Development Documentation
https://dev.wisecp.com-
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4 hours ago, jpalks said:
Hi there is a problem with the Greek characters in the sms.
I tried with the sms portals that you have integrated in the program and I found that when you send an sms the program converts the Greek characters.
for example the word "HELLO" in the greek language is "ΓΕΙΑ ΣΟΥ" if i sms this word the recipient of the message sees this " GEIA SOY"Did you first get information from your service provider about this issue? Does it support SMS sending with Greek text?
Free Domin
in Support
Posted
I've made you a video so you can understand it very easily. Please watch it : https://nimb.ws/GMQv6F